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To search for the original invoice that is to be credited, follow the procedure below.
How to Search for the Original Invoice to be Credited | |||
Navigate to Billing > Manage Invoices/Credit Notes. The Manage Invoices/Credit Notes screen opens. | |||
2. | In the search section at the top of the Invoice Search List screen, type or select the relevant information about the existing invoice. For example, if you know the invoice number, type it in the Invoice/Credit Note No field.
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3. | Click Search. The invoices matching the search criteria you specified are listed in the results list. | ||
4. | In the results list at the start of the row where the invoice that you want to credit is listed, click Credit Invoice. The Credit Note Entry screen opens. The debtor and billing company details are pre-populated in the credit note header based on the original invoice that you have chosen to credit. |