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Creating a manual credit note to credit a manual invoice is a multi-stage process that involves the following:

  1. Searching for and selecting the original invoice to be credited.

  2. Opening the Credit Note screen.

  3. Specifying the general credit note details.

  4. Selecting the credit items.

  5. Saving or closing the credit note.

To search for the original invoice that is to be credited, follow the procedure below.